TERMS & CONDITIONS

1. Introduction

These Terms & Conditions govern your use of this website and any purchases made from Nova Research Supply LTD (“we”, “us”, “our”).

By accessing this website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Business Information

Nova Research Supply LTD
Registered in England and Wales
Email: hello@novaresearch.co.uk

3. Nature of Products

All products supplied by us are strictly for laboratory research purposes only.

They are not intended for human or animal consumption, medical use, or any form of clinical or diagnostic application.

By placing an order, you expressly warrant and represent that:

  • You are purchasing for legitimate research purposes only
  • You are appropriately qualified or acting on behalf of a research entity
  • You will not use the products in breach of any applicable law or regulation

We reserve the right to refuse or cancel any order where misuse is suspected.

4. Age Restriction

You must be at least 18 years old to use this website and purchase products.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Request verification of identity or intended use
  • Limit quantities purchased

6. Pricing & Payment

All prices are listed in GBP (£).

Payment must be made in full at the time of purchase.

We reserve the right to amend pricing at any time prior to order acceptance.

7. Delivery

We aim to dispatch orders within the stated timeframes; however, delivery times are estimates and not guaranteed.

Risk in the goods passes to you upon delivery.

8. Cancellation Rights

Under the Consumer Contracts Regulations 2013, consumers may have the right to cancel certain purchases within 14 days.

However, this right does not apply where:

  • Goods are sealed for health protection or hygiene reasons, and
  • The goods become unsuitable for return once opened

By placing an order, you acknowledge and agree that:

  • Our products are supplied in sealed, sterile conditions
  • Once opened, they are not suitable for return
  • Your right to cancel is lost once the product has been opened

9. Refunds & Returns

We only offer refunds or replacements in the following circumstances:

  • Your order is not delivered
  • Your order arrives damaged
  • You receive an incorrect item

To be eligible:

  • You must notify us within 48 hours of delivery
  • You must provide photographic evidence where applicable
  • Items must remain unopened and in their original condition

We do not accept returns or provide refunds for:

  • Change of mind
  • Incorrect ordering
  • Opened or used products

10. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under applicable law

Subject to the above:

  • We shall not be liable for any indirect or consequential loss
  • Our total liability shall not exceed the purchase price of the goods

11. Indemnity

You agree to indemnify and hold harmless Nova Research Supply LTD against any claims, damages, or losses arising from misuse of products.

12. Force Majeure

We are not liable for failure to perform any obligation due to events beyond our reasonable control.

13. Intellectual Property

All content on this website is the property of Nova Research Supply LTD and may not be reproduced without permission.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Nova Research Supply LTD.

16. Third Party Rights

No third party shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

17. Governing Law

These Terms are governed by the laws of England and Wales.