Frequently Asked Questions

Nova Research Supply

Precision. Transparency. Verified Quality.

At Nova Research Supply, we focus on premium-grade research compounds supported by independent batch testing, sterile handling procedures, and transparent documentation. Below are answers to the questions we receive most frequently.

General Questions

What is Nova Research Supply?

Nova Research Supply is a UK-based research supply company focused on high-purity research compounds, laboratory consumables, and quality-controlled research materials. Every batch is selected with an emphasis on purity verification, consistency, and presentation.

Are your products independently tested?

Yes. Selected batches undergo independent third-party analytical testing to verify purity and identity. Certificates of Analysis (COAs) are made available via QR code and product documentation where applicable.

What does “research use only” mean?

All products sold by Nova Research Supply are supplied strictly for laboratory and scientific research purposes only. Products are not intended for human consumption, medical use, veterinary use, or diagnostic application.

Where are your products shipped from?

Orders are dispatched from within the UK for fast and reliable delivery throughout the United Kingdom.

Do you offer tracked shipping?

Yes. All orders are shipped using tracked delivery services. Tracking information is provided once your order has been processed and dispatched.

How long does shipping take?

Most UK orders are dispatched within 3 working day. Delivery times typically range between 24–72 hours depending on courier performance and location.

Do you ship internationally?

At present, we primarily focus on UK fulfilment. International shipping availability may vary depending on destination regulations and courier limitations.

Product Questions

What is BPC-157?

BPC-157 is a synthetic research peptide commonly studied within experimental and preclinical research environments involving regenerative and recovery-focused pathways.

What is TB-500?

TB-500 is a synthetic peptide analogue frequently referenced in scientific literature relating to cellular migration and recovery-related research models.

What is GLP-RT?

GLP-RT also known as Retatrutide is an investigational multi-receptor research peptide currently being explored within metabolic and endocrine research settings.

How should research compounds be stored?

Most lyophilised research compounds should be stored in a cool, dry environment away from direct sunlight. Refrigeration may be recommended after reconstitution depending on the compound and laboratory protocol.

What is bacteriostatic water?

Bacteriostatic Water is sterile water containing a preservative agent designed to inhibit bacterial growth after initial puncture within controlled laboratory settings.

Do products include preparation or usage instructions?

No. Due to regulatory and compliance requirements, Nova Research Supply does not provide dosage guidance, administration advice, or human-use instructions.

Orders & Payments

What payment methods do you accept?

We currently support secure UK bank transfer checkout options designed for fast and efficient payment processing.

Will I receive an order confirmation?

Yes. Once your order is placed, you will receive an automated order confirmation email followed by dispatch and tracking updates.

Can I cancel an order?

Orders may only be cancelled before dispatch. Once shipped, orders cannot usually be amended or cancelled.

What happens if my order arrives damaged?

If your order arrives damaged or incomplete, contact our support team within 48 hours of delivery with photographs of the packaging and contents.

Compliance & Quality

Are your products pharmaceutical grade?

Products supplied by Nova Research Supply are intended exclusively for research purposes and are not licensed pharmaceutical products.

Why are research peptides labelled “not for human consumption”?

Research compounds are supplied strictly for laboratory research applications and must comply with UK regulatory and industry standards regarding research-use materials.

How do I verify a Certificate of Analysis?

Most Nova Research Supply products include QR-linked batch documentation allowing researchers to verify analytical testing information quickly and transparently.

Account & Support

Do I need an account to place an order?

No, guest checkout is available. However, creating an account allows easier order tracking, faster checkout, and access to future order history.

How can I contact Nova Research Supply?

You can contact our support team through the contact form available on the website. We aim to respond to all enquiries promptly.