Privacy Policy

PRIVACY POLICY

1. Introduction

Nova Research Supply LTD is committed to protecting your personal data and respecting your privacy.

2. Data We Collect

We may collect and process the following data:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment details (processed securely by third-party providers)
  • IP address and website usage data

3. How We Use Your Data

We use your data to:

  • Process and fulfil orders
  • Communicate with you
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (such as fraud prevention and website improvement)

5. Data Sharing

We may share your data with:

  • Payment processors
  • Delivery service providers
  • IT and hosting providers

We do not sell your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing

You may lodge a complaint with the
Information Commissioner’s Office if you believe your data has been handled improperly.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

9. Cookies

Our website uses cookies to enhance user experience and analyse website performance.